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Privacy Policy

Last Updated: June 1, 2025

This Privacy Policy outlines how Yemert Agritech Solutions Ltd. (“Yemert”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you interact with our platform, products, and services, including but not limited to our website (www.yemert.co), USSD services, and mobile communication channels (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Identification Information
– Full name
– Phone number
– Region or location
– Farm size, crop type, and yield data

b. Usage Information
– USSD navigation behavior
– Website browsing behavior
– Transaction history on Yemert Market

c. Technical Information
– Device information (e.g. phone type, browser version)
– IP address
– Network provider information

d. Optional Information
– Photos or images submitted during insurance claim processes
– Carbon activity reports (e.g. tree planting reports)

2. How We Use Your Information

We use your information to:

  • Provide access to insurance, marketplace, and carbon credit services
  • Facilitate communication, including notifications and updates
  • Process claims and payments securely
  • Track sustainability activities and calculate carbon credits
  • Improve and personalize user experiences
  • Analyze and improve our products and performance

3. Legal Basis for Processing Data

We process your data:

  • With your consent
  • To fulfill contractual obligations
  • To comply with legal or regulatory requirements
  • To protect your vital interests or those of another person
  • When it is in our legitimate interest to do so

4. How We Share Your Information

We do not sell or rent your information. However, we may share data with:

  • Insurance providers for underwriting and claims processing
  • Carbon verification partners
  • Payment service providers (e.g., mobile money operators)
  • Legal authorities if required by law
  • Analytics or research partners (with anonymization)

All third-party providers are contractually required to respect the confidentiality and lawful processing of your data.

5. Data Retention

We retain your information as long as:

  • Your account is active
  • Required by applicable law or regulation
  • Needed for resolving disputes or enforcing our agreements

When no longer needed, your data will be securely deleted or anonymized.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure socket layer (SSL) encryption
  • Regular system updates and patching
  • Role-based access controls
  • Two-factor authentication for admin portals

However, no internet-based service is 100% secure, so we encourage users to safeguard their personal devices and report any suspicious activity

7. Your Data Rights

Depending on your location and applicable data laws, you have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your data under certain circumstances
  • Withdraw consent at any time where we rely on your consent to process your data
  • File a complaint with a relevant data protection authority

To exercise your rights, contact us at: [email protected]

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If we discover that we have unintentionally collected information from a child, we will delete it promptly.

 

9. International Data Transfers

We currently operate in Nigeria and Rwanda, but may expand to other African markets. Data may be transferred between these jurisdictions. All data transfers will comply with local and international data protection regulations

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via SMS, website, or email, where applicable. Continued use of our services indicates your acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your rights, contact us at:

Yemert
 Email: [email protected]
 Website: www.yemert.co

Thank you for trusting Yemert with your data. We are committed to protecting your privacy while empowering Africa’s farmers.

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